Our company “Guarantee” (where offered) is designed to provide our clients with comfort that we will deliver projects both on time and at the agreed cost.
When offered, proposals will contain provisions for timed deliverables and agreed costs. These costs, dates and turnaround times are dependent upon both:
- the timely turnaround of documents and design elements for approval (less than one business day), and
- the supply of information and graphics within the scope of the proposal (this time metric may vary dependant on complexity).
Should the delivery time need extending due to unforeseen circumstances, material or information delivery delays or un-timely approvals, our company reserve the right to warn the client and provide a new timeline that both parties can agree upon.
Where the brief changes or is extended the scheduled timeline would be also subject to review. These issues are all managed online within our company project management system that is accessible anytime on the proscribed web address.